NASCAR.COM Community Membership

1. What is the NASCAR.COM Community?
The NASCAR.COM’s Community is an online social network for NASCAR fans. It offers a fun and easy way for you to connect with other NASCAR enthusiasts through posting your personal profile, uploading photos, blogging, leaving comments on the profiles of other members, rating content and more.

2. How do I join NASCAR.COM’s Community?
If you already have a NASCAR.COM account:

• Go to the NASCAR.COM Community main page
• Select the “Join Now” button near the top, on right side of the page and log in with your NASCAR.COM account username.
• Create your NASCAR.COM Community profile, being sure to fill in the required fields
• You are now a member of the community.

If you do not have a NASCAR.COM account:

• Create a NASCAR.COM account by clicking the “Register Now” link on the Community page or by selecting the “Sign Up” button at the top left of any page on NASCAR.COM.
• Upon successful creation of your NASCAR.COM account, go to the NASCAR.COM Community main page.
• Create your NASCAR.COM Community profile, being sure to fill in the required fields.
• You are now a member of the community.

3. I have a NASCAR.COM account login. Do I need to register a separate account to participate in NASCAR.COM’s Community?
No. You can log in to the Community and create a profile page with your existing NASCAR.COM username.

4. I am a member of the NASCAR Members Club. Do I need to register a separate account to participate in NASCAR.COM’s Community?
Yes, to participate in the NASCAR.COM’s Community, you need to create a separate account. If you already have a NASCAR.COM account (for message boards, TrackPass, etc.) you may use that account to log in to the Community.

5. Can I use the same username and password for my NASCAR.COM Community account as I use for my other accounts?
Yes, since NASCAR.COM’s Community account information is separate from your NASCAR.COM and Members’ Club account information.

6. How is the NASCAR.COM Community different from the message boards and chat rooms?
While the message boards and chat rooms are outlets for dedicated discussions about NASCAR, the NASCAR.COM Community encourages connections between NASCAR fans. Buddies, blogs and photos make the Community a more personal environment. The message boards and chat room will remain because they provide structured and immediate communication. In the future, you will see more integration of the forums and chat rooms within the NASCAR.COM Community.

7. How do I invite others to join the NASCAR.COM’s Community? To invite others to join NASCAR.COM’s Community, you must be logged in. From your dashboard, select the “Invite a Friend” link. Then fill out and submit the form.

8. Is the NASCAR.COM’s Community free?
Yes, joining the NASCAR.COM Community is free. You must, however, have a NASCAR.COM account to join. The NASCAR.COM account is also free.

9. Can anyone join NASCAR.COM’s Community?
Yes, anyone who is at least 13 years old can join the NASCAR.COM’s Community. Keep in mind that you must have a NASCAR.COM account before joining. Read NASCAR.COM’s Community Standards for more information on other restrictions (e.g., spammers, solicitors, inappropriate content, etc.): http://community.nascar.com/i/community_standards

10. What do I do if I forgot my password?
If you forgot your password, do to the “Forgot Password?” link. Type your email address into the box. Your password will be sent to the email address with which you originally created your NASCAR.COM account.

11. What do I do if I forgot my username?
If you forgot your username, go to the “Forgot Password?” link. Type your email address into the box. A reminder will be sent to the email address with which you originally created your NASCAR.COM account.

12. Why can’t I have a particular username?
Certain names in the Community are reserved as “Official” names for NASCAR drivers, teams, manufacturers, sponsors and advertisers. Further, no two users can have the same username.

13. How do I change my username?

• On the upper right of your member profile page, click on the link that says “Edit my NASCAR.COM account.” You will be taken to your NASCAR.COM Account page.
• From there, click “Edit Member Profile” from the options listed. (You may be prompted to log in to your NASCAR.COM Account again.)
• Scroll down the page until you see “Display Name” and click the “Change” button. Enter your desired username and click “Submit”. IMPORTANT: You are allowed to change your username just one time every 30 days, so doublecheck that you have entered it correctly before you click Submit.
• Once you have made the change, log out of your NASCAR.COM account and the NASCAR.COM Community. When you log back in, yor new username will be displayed. The new username will also be applied on NASCAR.COM’s Forums and Chat rooms.

Member Profile

1. What is a Member profile page?
A Member profile page is your personal space on NASCAR.COM’s Community to share your personality, interests and love of NASCAR with other fans. Additionally, your own Member profile page is where you can administer your personal information, your Buddies, your Crews and content.

2. How can I change the information in my profile?
To change the information in your profile, select the “Edit My Profile” link from your dashboard or your profile page. Then make your changes and submit the form. You will see your changes immediately.

3. How can I change my profile picture?
To change your profile picture, select the “Edit My Profile” link from your dashboard or your profile page. Then browse to your new photo and submit the form. You will see your new photo immediately, though it will have to be approved by the moderators before others can see it.

4. Do I have to complete all of the sections of My Profile to join NASCAR.COM’s Community?
It is not necessary to complete all of the sections of My Profile to join NASCAR.COM’s Community. You must, however, fill in all of the required fields.

5. How do I customize my Member profile?
You can customize your Member profile page by using our official NASCAR.COM photo library and color schemes. Simply choose the “Edit My Profile” link from you dashboard and select a theme image and theme color. Once you select one, your profile will update immediately so you can preview your choice.

6. Can I see my Member profile as other Members see it?
Yes. From your dashboard, select the “View My Public Profile” link.

7. What is a dashboard?
When you log in, your dashboard will be available to you on every page of the Community in the right-hand column. It is an easy way to access your own profile and all your content from anywhere within the Community.

Buddies

1. What is a Buddy?
A Buddy is a NASCAR.COM Community Member that you have chosen to add to your Buddy list. He/she may be someone you know in real life or someone you located within the Community who shares common interests with you.

2. How do I add a user to my Buddy list?
To add a member to your Buddy list, visit their profile page and select the “Add to Buddies” link near the top of the page. A Buddy request will be sent to the Member, who will be added to your Buddy List once he/she accepts your request.

3. How can I see my Buddies page?
To view your Buddies page, select the “My Buddies” link from your dashboard.

4. How can I see details about a Buddy?
To see details about one of your Buddies, click on the Buddy’s Member name or Photo. You will be taken to the Member’s profile page.

5. How can I find members to add to my Buddy list?
You can find members to add to your buddy list in many ways:

• Search
• Crews
• Photos
• Videos
• Blogs

Once you find a Member you wish to add to your Buddy list, click on the Member’s name or Photo. You will be taken to the Member’s profile page where you should select the “Add to Buddies” link near the top of the page.

Crews

1. What is a Crew?
A Crew is a group of NASCAR.COM Community Members who have come together because of a shared interest. Each Crew has its own Crew profile page and a Crew Chief.

2. How do I start a Crew?
To start a Crew, log in to the NASCAR.COM Community. From your dashboard, select “My Crews” and then select “Create a Crew” from the right-hand column. Upload a photo, fill out the form and select the “Create new crew” button. Your Crew will be created immediately. Your Crew photo, however, will be put through our approval process and be displayed on your Crew page within 24 hours.

3. How do I join a Crew?
There are several ways to join a Crew:

• Select the “Join this Crew” link from the Crews main page
• Navigate to the Crew you wish to join and select the “Join this Crew” link
• Respond to a Crew invitation

4. What does a Crew Chief do?
A Crew Chief manages all aspects of the Crew, from creating the Crew, approving and inviting Members and blogging on the Crew page.

5. How many crews can I join?
You can join as many Crews as you want…there is no limit.

6. Can I change the name of my crew after I have created it?
Yes. If you want to give your crew a new name, go to your crew and click on “Edit Crew”. From this edit page, you may change the crew’s name and description at any time. Please keep in mind that if you change your crew’s name, the URL (address) of the crew will not change and will still reference the original name. This is so that members will not have to join the crew again at a different URL.

Blogs

1. What is a blog?
A blog is an online journal entry written by a Member of the Community. Every Member of the Community can create his/her own blog posts and read and comment on other Members’ blogs

2. How do I create a blog?
To create a blog, select the “My Blog” link from your dashboard. Once on your blog page, select the “Create a Blog” or “New Post” link. Type in your blog copy and then submit the form. They Community will post your new blog with the date and time it was created on your profile page as well as on your blog page.

3. How long can a blog post be?
There is no limit to the length of your Blog.

4. Who can read my blog?
Both Members and non-members can read your blog.

5. Who can comment on my blog? Only registered Member’s of NASCAR.COM’s Community who are logged in can comment on your blog.

6. How do I post a comment on someone else’s blog?
To post a comment on another Member’s blog, you must be logged in to the Community. Navigate to the blog you wish to comment on and select the “Post Comment” link at the bottom of the blog.

7. Can I edit/delete one of my blogs or comments on my blog?
Yes, you can edit or delete any or all of your blogs individually at anytime you are logged in on the site.

8. Can I edit/delete comments on my blog?
No, you cannot edit or delete comments on your blog.

9. Can I customize how my blog looks?
Yes, we offer a WYSIWYG (What You See is What You Get) editor for blogs. With this tool, you can customize your text and preview your entry below the form box.

10. What are “Director’s Blogs” and “Staff Blogs”?
Many members of NASCAR.COM’s production and editorial staff participate in the Community. These staff members include NASCAR.COM writers, editors, developers and more. The Director’s Blog features announcements, instructions and updates. Read the Director’s Blog to stay up-to-date with Community happenings.

11. What is RSS?
“RSS” stands for “Rich Site Summary”. RSS provides a way to stay updated on Internet content in one convenient location. In the blogs section of the Community, you will often encounter the RSS icon:

When you see this icon, you may click on it to view that particular RSS feed. Currently, the NASCAR.COM Community has RSS feeds for individual member blogs, crew blogs and a feed for all Community blogs.

12. How do I use an RSS feed?
There are many programs that allow you to read RSS feeds, as well as several online RSS readers like Google Reader and My Yahoo. When you have chosen your RSS reader, click on the RSS feed (icon) of your choice and copy the URL of the feed (it will end in ”.rss”.) Paste the feed URL into your RSS reader and you will be able to read all new blogs from your chosen feed in the reader.

Photos

1. How do I upload photos?
To upload Photos, select the My Photos link from your dashboard. Once on your photos page, select the “Upload” link from the right column.

2. What type of photo files can I upload?
,gif, .png, .jpg and .jpeg.

3. How large of photo files can I upload?
Currently the maximum file size is 10 MB.

4. How many photos can I upload?
There is no limit to the number of photos you can upload to your Profile.

5. Can I upload more than one photo at a time?
You can upload only one photo at a time.

6. How do I delete a photo?
To delete one of your photos, go to your photos page and select the “Delete” link below the appropriate photo.

7. How do I post a comment on someone else’s photo?
To post a comment on another Member’s photo, you must be logged in to the Community. Navigate to the photo you wish to comment on and select the “Post Comment” link below the photo.

8. How long will it take for my photo to appear?
You will be able to see your new photo immediately, but it may take up to 24 hours for your photos to be approved and viewable to other members on NASCAR.COM’s Community.

9. Who can see my photos?
Both Members and non-members can view your photos.

10. Who can comment on my photos?
Only registered Member’s of NASCAR.COM’s Community who are logged in can comment on your photos.

11. Why am I getting an error message when I upload a photo?
There are several reasons you may receive an error message when attempting to upload photos:

• The file may not be of an acceptable file format
• The file may be too large
• If you typed in the path to the photo instead of browsing to the photo, you may have incorrectly entered the path

12. How do I add someone else’s photo to my photo gallery?
Click on the thumbnail image of photo that you desire so that you are viewing the full-size image. With your mouse, right-click on the image and choose the option to save the photo to your computer. You may then re-upload the image to your gallery or crew. It will go through the normal moderation process. If the image is another member’s original work, please be courteous and ask that person for permission to use the photo.

Videos

1. How do I upload videos?
To upload videos, select the My Videos link from your dashboard. Once on your videos page, select the “Upload” link from the right column.

2. What types of video files can I upload?
Currently supported video file types are .3gp, .avi, .flv, .mov, .mp4, .mpg and .wmv.

3. How large of video files can I upload?
Videos must be 50 MB or less and, 5 minutes or less.

4. How many videos can I upload?
There is no limit to the number of videos you can upload to your Profile.

5. Can I upload more than one video at a time?
You can upload only one video at a time.

6. How do I delete a video?
To delete one of your videos, go to your videos page and select the “Delete” link below the appropriate video.

7. How do I post a comment on someone else’s video?
To post a comment on another Member’s video, you must be logged in to the Community. Navigate to the video you wish to comment on and select the “Post Comment” link below the video.

8. How long will it take for my video to appear?
In general, it can take up to 24 hours for your video to appear on NASCAR.COM?s Community. Uploading can take 1 to 5 minutes per MB. Once uploaded, your video is added to the bottom our conversion queue. While conversion takes about 1 minute per MB, it may take some time for your video to reach the front of the line in our conversion system. Currently, we are able to convert multiple videos simultaneously. Then, once converted, your video will be viewed in its entirety by our moderators to ensure it complies with our Community Standards. If approved, it will be available for viewing immediately.

9. Who can see my videos?
Both Members and non-members can view your videos.

10. Who can comment on my videos?
Only registered Members of NASCAR.COM’s Community who are logged in can comment on your videos.

11. Why am I getting an error message when I upload a video?
There are several reasons you may receive an error message when attempting to upload videos:

• The file may not be of an acceptable file format
• The file may be too large
• If you typed in the path to the video instead of browsing to the video, you may have incorrectly entered the path

Messaging

1. What are messages?
Messages are like emails sent between Community members. Unlike comments, messages are private and can only be read by the members to whom they are sent. Your Dashboard will indicate how many new or unread messages you have in your inbox. Click on the messages indicator to go to your inbox. You may read, reply to and delete your private messages.

2. How do I send a message to a Community member?
There are several ways to send someone a private message. You can do so from a member’s profile page by clicking on “Send This Member a Message.” Compose the message just as you would an email or a blog and click the “Send” button. You can also reply to a message another member has sent to you by clicking “Reply” at the bottom of their message. From your Buddies page, you may click on “Send A Message To Your Friends” to send a private message to some or all of your buddies. Additionally, if you are the crew chief of a crew, you can message all of the crew members at once by clicking on “Send a Message to All Members” from your crew’s page. To avoid “spamming”, use the Message All Buddies/Crew Member feature with discretion.

Policing and Moderation

1. What kind of material is prohibited in the NASCAR.COM Community?
In general, any of the following types of content are prohibited on the NASCAR.COM Community:

• Pornography
• Nudity
• Profanity
• The Confederate Flag
• Threatening
• Antagonizing
• Discrimination
• Controlled Substances
• Violence
• Politics
• Firearms
• Illegal Activities
• Commercialization
• Charities
• Anti-Driver Groups or Sentiments

Please go to our Community Standards to get more information about prohibited content: http://community.nascar.com/i/community_standards

2. What do I do if I see offensive or inappropriate content?
If you see offensive or inappropriate content, select the “Report a Concern” or “Flag as Inappropriate” link on the page where you see the content. This will send the ID number of the content to our moderators for review.

3. What can I do about solicitors?
If you encounter any solicitation on the NASCAR.COM Community, please report it to us immediately by using the “Report a Concern” or “Flag as Inappropriate” link on the page where you see the content. This will send your the ID number of the content to our moderators for review.

4. What should I do if I’m being harassed by another NASCAR.COM Community member or receiving unwanted comments?
If you are being harassed in NASCAR.COM’s Community, we suggest you ignore that person. This usually serves to make him/her lose interest in harassing you. If the member continues to harass you or becomes threatening, please send an email to blackflag.nascarcomm@turner.com and we will follow up with you.

5. What about copyright?
NASCAR.COM respects the intellectual property rights of others and we require that our members do the same. Members may not upload, post, reproduce, link to, distribute or store material protected by copyright, trademark, trade secret or other proprietary right, or which would violate any right of publicity, right of privacy or other right of any third party, without first obtaining permission of the owner of such right. If you post content that infringes on these rights, we may remove the media or deactivate your account. If you see content that infringes on these rights, we urge you to report it using the “Report a Concern” or “Flag as Inappropriate” links associated with the content. Note that you must use the link associated with the content in order for us to track it.

6. What is the Community moderation process?
Different types of content go through different moderating processes:

• Blogs, profile text and comments – All text is automatically filtered by our system for certain words and approved or rejected based on the results
• Photos and videos – Once you upload a photo or video, it is added to our moderation queue; every photo and video is reviewed by a live moderator and approved or rejected based on our Community Standards: http://community.nascar.com/i/community_standards Please note that before videos enter our moderation queue they must go through our conversion process. It may be several minutes before you can see your newly uploaded video.

Privacy and Community Standards

1. What can I do to protect my privacy?
NASCAR.COM is committed to protecting the privacy of its members. But you play a role as well. We recommend the following for all members:

• Do not post your full name, or exactly where you live.
• Do not post contact information like your home address, or a phone number.

2. What does “Community Standards” mean? Where can I read the Community Standards for the NASCAR.COM’s Community?
Community Standards outlines the NASCAR.COM Community rules. You can find the link to the Community Standards in the right-hand column of any page within the Community or you can link to it directly here: http://community.nascar.com/i/community_standards

Miscellaneous

1. How do I get my profile, crew, photo or video featured?
The simple answer is: participate in the Community! Fill out your profile, upload cool photos, write interesting blogs, be active in a crew and post comments. Featured members, crews and content are rotated out regularly so that everyone has a chance to be featured. Chances are, if you are active in the community you will be featured at some time or another!

2. What are emoticons and how do I add them to my blogs and comments?
Emoticons are a group of keyboard characters that typically represent a facial expression or suggest an attitude or emotion (from www.m-w.com). The following emoticons are currently available in the Community:

use : and ?

use 8 and ~

use ( and : and (

use | and : and |

use ( and :

use : and ^ and D

use : and X

use | and )

use X and (

use B and )

use : and ( and (

use : and ) and )

use { and 3

use : and {

use O and : and )

use : and )

use : and D

use : and /

use : and (

use : and O

use : and P

use ; and )

Emoticons must be preceded by a non-word character which is not part of another emoticon. So if you do several emoticons in a row, there must be a space between them and you need a space or punctuation at the end of a sentence before starting a new one.

ALSO…you may need to do a power-refresh to make sure you can see the new emoticons instead of the old ones. To do a power-refresh, hold down both your ctrl key and your shift key while pressing F5 (or clicking the refresh button in your browser)

3. How do I know if other Community members are online?
On the left side near the top of Community main page, you will see a text indicator that displays the current number of members online: “XX Members Online.” This number represents members who are currently logged into the Community. If you click on the text, you will be taken to the Members Online page, which displays all currently logged-in members (with avatar and login time.) You may refresh the page at any time to get an up-to-the-minute tally.

Additionally, you may browse the members section, individual member profiles or your own Buddies list and look for the green waving man icon that indicates a member is currently online.

4. What are tags?
Tags are labels that offer a way of searching and sorting content on the Community—blogs, photos and videos. They are used to classify subject matter. For instance, a blog about Matt Kenseth winning a race at Michigan might be tagged with any or all of the words “Michigan”, “Matt Kenseth”, “MIS” “Kenseth”, etc. A photo of Clint Bowyer and Casey Mears wrecking might have the tags “Bowyer”, “Crash”, “Mears”, “25”, etc.

At the bottom of each blog, photo or video page is an option to “Add Tags”. Click on it and you will get a form to enter your tags. Enter single words or type phrases between quotation marks. Ex. “Daytona 500”, Richmond, “Dale Jarrett”. Click the “Tag” button and you’re done!

Once tags are applied to photos, videos and blogs, you can click on particular tags to see other content that has been tagged the same way. For example, if you click on the “Clint Bowyer” tag you will get a list of more photos, blogs and videos that have been tagged with “Clint Bowyer”. Consistent and correct tagging of content will provide members with a useful way of searching for specific items.

5. About Superlatives
On certain pages in the Community, you will see content separated into categories such as “Most Viewed” or “Highest Rated”. Here is how those categories are determined:
Members
Most Recent – Most recent members to join the Community and upload a photo, from newest to oldest
Most Viewed – Members with the highest number of profile views, from most to least.

Blogs
Most Recent – The blogs most recently posted to the Community, from newest to oldest.
Most Comments – Blogs with the greatest number of comments, from most to least.
Highest Rated – Blogs with the greatest number of votes and the highest average rating, from highest to lowest.

Crews
Most Popular – Crews with the highest number of members, from most to least.
Most Recent – Most rececently created crews, from newest to oldest.

Photos/Videos
Most Recent – The photos/videos most recently uploaded to the Community, from newest to oldest
Highest Rated – Photos/videos with the greatest number of votes and the highest average rating, from highest to lowest.